Privacy Policy

We collect information that you voluntarily provide to us when you fill out an enquiry or counselling form on our website, message us on WhatsApp, call us, email us, or otherwise reach out for our services. This may include:

• Contact details — your name, phone number, WhatsApp number, and email address.
• Academic details — information you choose to share for counselling, such as your NEET status or score, qualifying examination details, and course or country preferences.
• Communication content — the messages, questions, and documents you send us while we assist you.
• Basic technical data — limited analytics information (such as pages visited) collected automatically to help us improve the website.

We use the information you provide to:

• Provide NEET preparation guidance and MBBS-abroad admission counselling.
• Respond to your enquiries and communicate with you about our services — including by phone, email, SMS, and WhatsApp.
• Assist with university shortlisting, applications, admissions, and related documentation.
• Send you relevant updates about programs, scholarships, workshops, and important deadlines you have enquired about.
• Improve our website, services, and the overall quality of our counselling.

When you contact us through WhatsApp, your phone number and the content of your messages are used solely to respond to you and to provide the counselling and admission support you have requested. We use WhatsApp as a communication channel and do not send unsolicited promotional messages to people who have not reached out to us or requested our services.

We do not sell, rent, or trade your personal information to third parties. We share your information only where it is necessary to deliver our services — for example, with partner universities or institutions you are applying to, or with trusted service providers (such as email and hosting providers) who help us operate our website and communicate with you. These parties are permitted to use your information only to perform services on our behalf. We may also disclose information where required by law.

We retain your personal information for as long as needed to provide our counselling and admission services and to maintain our records, after which it is deleted or anonymised. You may ask us to delete your information at any time, subject to any legal obligations we may have to retain it.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. While no method of transmission or storage is completely secure, we work to safeguard the information you entrust to us.

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of receiving non-essential communications from us at any time. To exercise any of these rights, contact us using the details below.

Our services are intended for prospective and current students, typically of college-going age, and their families. We do not knowingly collect information from children without the involvement of a parent or guardian. If you believe a child has provided us information without appropriate consent, please contact us and we will take steps to remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• ABHA Global Educare LLP
• Email: connect@abhaglobaleducare.com
• Head Office: 203, Lotus Plaza, Venus Corner, Shahupuri, Kolhapur, Maharashtra 416001, India